🚀 Refine Your Story This September


Hi Reader,

Most businesses start here:

  • You’ve got something that works.
  • You’ve found a few customers.
  • Now you want more of them.

That’s Market Development: you're trying to sell your existing offer to new people.

It's a pretty foundational growth strategy and an ideal place to start because it forces you to really refine the story you're telling.

For the month of September, we're focused on strengthening your sales & marketing through storytelling.

Each week, I'll offer tips, questions, and activities to help you refine your approach.

Missed a week? Find all past newsletters right here, including last week's primer on storytelling.

As Seth Godin put it: “Marketing is no longer about the stuff you make, but about the stories you tell.”

Seeking out more people doesn’t mean changing your story entirely. It's about dialing it in – it's about refinement.

The more people you try to reach, the more clarity you need around what resonates:

  • What problems are you solving?
  • What results are you helping people create?
  • What language do they use to describe those things?

That’s the real work of market development:

You start experimenting with different versions of your story.

Not because you’re lost, but because you’re getting closer by tinkering.

You’re tuning into what lands and letting go of what doesn't, sharpening your message, building your brand, and learning in public.

It’s not just about reach. It’s about resonance.

There’s no shame in being a chameleon at this stage. You’re experimenting.

Think of your favorite standup comedian: the punchlines that really land with an audience were tested on smaller stages. They put in the reps way before they landed the Netflix special.

Some versions won't work – that's okay. It's all feedback you can use to improve.

Take a moment to pause & reflect.

  • What story brought in your first wave of customers?
  • What are you learning about what new audiences might need to hear from you? Do they need small tweaks or something totally different?

Actions, experiments, & things to try next.

Choose one segment you’d love to reach. Now draft a short version of your core message, tailored to them. Keep it simple. Don’t overthink it. Then see what happens.

See below for a fill-in-the-blank prompt you can use with AI.

Want help sharpening your story? Try this AI prompt:

Copy and paste the prompt below into ChatGPT. Fill in the blanks with your own details, then see what it generates. You can refine it from there.

“I’m a [type of business] that helps [describe your audience] solve [describe their main problem or need] by offering [your product or service]. I want to reach more people like them. Can you help me write a short marketing message or brand story that speaks to their goals, frustrations, and language?”

You can also try prompting it with these questions:

  • “What are 3 ways I could test different versions of this story on social media or in emails?”
  • “What questions should I be asking my audience to better understand what’s resonating?”

Use what feels helpful, toss what doesn’t, and remember – clarity comes with action.

Until next time,

Michael

Michael Schefman | 321 Liftoff

Copyright © 2024 by 321 Liftoff LLC

Michel Schefman, 321 Liftoff

Starting a business is exciting and ambiguous – and that’s the fun. It’s a time of possibility, experimentation, imagination, and showing the world what you can do. But, it can also feel slow, frustrating, and full of traps and distractions, leaving potential entrepreneurs to question their self-worth and to wonder why they started in the first place. As a small business coach, I’ll help you cultivate an entrepreneur’s mindset, so you can start and grow your businesses with confidence and step boldly into the role of business owner. Subscribe to get access to weekly tips, small business interviews, and more.

Read more from Michel Schefman, 321 Liftoff

Hi Reader, At least once a week, usually around dinner time, the doorbell chimes. I glance at my phone, pull up the doorbell camera, and there they are: a salesperson making their rounds. Solar panels, new windows, knives, car detailing — you name it. Most of the time, I ignore them. But when I do engage, the tactics are predictable: quick attempts at trust, appeals to social proof — “we just helped your neighbors save a ton of money.” To me, it feels no different than a spam call, a cold DM,...

Hi Reader, As I transition out of summer mode and back into work mode, I’m using a familiar tool: Start / Stop / Continue. It’s simple. And it works — as long as you’re cool to occasionally look in the mirror, slow down to notice your behavior and energy, thoughtfully critique yourself, and do the hard work of self-improvement. But, hey, who isn’t? 😅 Personally, after time off, I’m always itching to do exercises like these — I can’t wait to recommit to my daily rituals and consider which...

Hi Reader, Trying something new? Great – just don't expect it to go perfectly. Not trying to be a downer. This is about mental preparation. Thomas Edison once said of inventing: “the first step is an intuition – and comes with a burst – then difficulties arise.” (Shoutout to my favorite book and regular re-read, The Obstacle Is The Way, for introducing me to this quote.) I've felt this too. New projects start with a natural inertia (and a dopamine spike in the brain as the reward system kicks...