Hi Reader, How do you create something that truly resonates with your customers? Think like a designer. Design thinking blends three key elements:
The sweet spot is where these elements overlap. For example, let’s say your ideal customer/client (see last week's email) is a busy parent. You might design a meal delivery service.
It’s also useful to embrace tension of opposing ideas. Maybe your client values convenience but also wants home-cooked meals. That tension could inspire an innovation, like DIY meal kits with pre-measured ingredients. The key? Keep your ideal customer/client at the center of the process. Understanding them deeply allows you to create solutions they love. Until next time, Michael
Michael Schefman | 321 Liftoff Copyright © 2024 by 321 Liftoff LLC |
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Hi Reader, Summer is the perfect time to set work aside and recharge. Yes, I know there’s a lot going on in the world these days – that’s all the more reason to hit pause and savor a small moment or two. Step away from your laptop, turn off notifications, and let yourself unplug completely. A true pause allows you to reset your perspective. Here are 3 ideas to help you make the most of it: 1. Soak in the outdoors. Take a hike, visit a park, or enjoy your morning coffee outside. Sunlight and...
Hi Reader, What if constraints weren’t barriers, but tools for innovation? Think of NASA designing rocket boosters – they used gravity constraints to reach escape velocity. Or Apple asking, “What if a computer could fit in your pocket?” They used size and mobility as key constraints. Your business has constraints too (so does your life): time, budget, energy, etc. Instead of seeing them as problems, embrace them. Constraints force focus and spark creative solutions. For example, if you only...
Hi Reader, Customers rarely decide to buy something on a whim – they go through a process. Understanding this process can help you build better sales and marketing strategies. The 5 stages of the Purchase Decision Process are: Problem Recognition: What’s their pain point? Information Search: How are they looking for solutions? Evaluation of Alternatives: What makes you stand out? Purchase Decision: How easy is it to choose you? Post-Purchase Behavior: Do they feel good about their choice?...