🛠 Innovate with Design Thinking


Hi Reader,

How do you create something that truly resonates with your customers?

Think like a designer.

Design thinking blends three key elements:

  • Feasibility: what’s possible?
  • Desirability: what do people want?
  • Viability: what’s sustainable?

The sweet spot is where these elements overlap.

For example, let’s say your ideal customer/client (see last week's email) is a busy parent. You might design a meal delivery service.

  • Feasibility might mean figuring out logistics to deliver meals efficiently.
  • Desirability might mean crafting menus that excite parents and kids.
  • Viability helps ensure the business remains profitable.

It’s also useful to embrace tension of opposing ideas. Maybe your client values convenience but also wants home-cooked meals. That tension could inspire an innovation, like DIY meal kits with pre-measured ingredients.

The key? Keep your ideal customer/client at the center of the process. Understanding them deeply allows you to create solutions they love.

Take a moment to pause & reflect.

  • How might you balance feasibility, desirability, and viability in your business?

Actions, experiments, & things to try next.

Pick one tension your ideal client experiences. Brainstorm creative ways to use it in your product or service.

Until next time,

Michael

Michael Schefman | 321 Liftoff

Copyright © 2024 by 321 Liftoff LLC

Michel Schefman, 321 Liftoff

Starting a business is exciting and ambiguous – and that’s the fun. It’s a time of possibility, experimentation, imagination, and showing the world what you can do. But, it can also feel slow, frustrating, and full of traps and distractions, leaving potential entrepreneurs to question their self-worth and to wonder why they started in the first place. As a small business coach, I’ll help you cultivate an entrepreneur’s mindset, so you can start and grow your businesses with confidence and step boldly into the role of business owner. Subscribe to get access to weekly tips, small business interviews, and more.

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